Overview |
Release Preview Guide |
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Get ready for the next release |
http://www.microsoft.com/en-us/dynamics/crm-customer-center/get-ready-for-the-next-release.aspx |
Technical |
What’s new for administrators and customizers in Microsoft Dynamics CRM 2016 and CRM Online |
https://technet.microsoft.com/library/dn531078(v=crm.8).aspx |
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Before you upgrade: issues and considerations |
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Manage Microsoft Dynamics CRM Online updates |
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Synchronizing data with Outlook or Exchange FAQ |
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Microsoft Dynamics CRM IT Pro Technical Library
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Developers |
What is Microsoft Dynamics CRM 2016 and Microsoft Dynamics CRM Online?
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Users |
What’s new for end users |
http://www.microsoft.com/en-us/dynamics/crm-customer-center/what-s-new.aspx |
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User Guide Dynamics CRM 2016 |
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User’s guide for the new interactive service hub |
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CRM App for Outlook User’s Guide (lightweight app) |
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CRM for Phones and Tablets User’s Guide |
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eBooks and videos |
https://www.microsoft.com/en-us/dynamics/crm-customer-center/ebooks-and-videos.aspx |
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User Guides back to Dynamics CRM 2013 |
http://www.microsoft.com/en-us/dynamics/crm-customer-center/microsoft-dynamics-crm-user-guides.aspx |
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CRM Help, browseable topic list |
https://www.microsoft.com/en-us/dynamics/crm-customer-center/contents.aspx |
Pricing & Licensing |
Online |
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Onpremise |
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Bits |
Dynamics CRM 2016 Server |
https://www.microsoft.com/en-us/download/details.aspx?id=50372 |